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(Postponed) HMPSS 2020 presentation: Taking Control of the Conversation

Privacy regulations and HIPAA hinder how most health systems can respond and engage with customers. So, how can you provide the online experiences consumers expect from all other industries? Hear how health systems can use conversational platforms in direct and engaging ways, directly learning the voice of the consumer. Examine how to communicate with the consumer to create a better overall experience.

Presenters:

Earlier Event: November 4
Back-End Content Strategy: Structured Approaches to Scalable Content
Later Event: April 17
(Postponed) MHSCN 2020 Spring Conference keynote: The Key to Consumerism: Put Consumers at the Center of Your Strategy