Healthcare Digital Experience Strategist

A hard truth

It’s time to confront the reality: For years, healthcare has struggled to fully embrace the promise of digital. Many organizations remain stuck with disconnected tools and outdated technologies, falling short of a strategic, patient-centered approach to digital experiences. In healthcare, becoming truly “digital-first” has proven especially difficult, with tight margins, increasing demands, and the inherent complexity of creating experiences that truly meet the needs of today’s healthcare consumers.

While healthcare organizations have made significant strides in digital transformation, innovation, and engagement, too many of these efforts are stalling. Often, the result is a patchwork of short-term fixes with no cohesive, long-term strategy driving true change—or a tendency for digital and technology teams to go all-in on a single enterprise vendor or solution, settling for “good enough” rather than achieving optimal, tailored outcomes.

The current landscape has made one thing clear: Digital is no longer optional—it’s essential for the future of healthcare.

The good news

Despite these challenges, healthcare stands at the edge of an extraordinary opportunity. By adopting a strategic and systemic approach to digital transformation, organizations can revolutionize how they deliver care, engage patients, and operate more efficiently. I help healthcare organizations navigate this journey—partnering with internal teams to drive meaningful, sustainable change.

I thrive on collaborating with multiple stakeholders—whether it’s IT, strategy, marketing, clinical, or operations—rallying them around a shared vision, establishing unified governance, and creating sustainable strategies that ensure long-term success.

For over 15 years, I’ve been a dedicated advocate for transforming healthcare through comprehensive digital strategies that are both revolutionary and evolutionary. I’ll work with you to identify what’s holding back your digital experience and craft a customized solution that not only delivers a stronger patient experience but also maximizes your ROI.